Policy
Shipping
Article 1: General
The purpose of this Shipping Policy is to inform you about the shipping arrangements for your orders placed with JRB Studio Bar. By placing an order, you agree to the terms of this policy.
Article 2: Delivery Areas
JRB Studio Bar offers delivery of its products to the following geographic areas:
Metropolitan France
DOM TOM
European Union countries
Other international destinations (on request)
Article 3: Delivery Costs
Delivery costs are calculated based on the destination, weight and volume of the order. Delivery costs will be indicated when your order is validated.
Article 4: Delivery Times
Delivery times vary depending on the destination and the delivery method chosen. The indicative deadlines are as follows:
Metropolitan France: 2 to 5 working days
DOM-TOM: 5 to 10 working days
European Union: 5 to 7 working days
International: 7 to 15 business days
JRB Studio Bar strives to meet announced delivery times. However, delays may occur due to circumstances beyond our control (strikes, weather conditions, customs, etc.).
Article 5: Delivery Methods
We offer several delivery methods:
Standard delivery
Express delivery
Pick up in store
The customer will be able to choose the desired delivery method when placing the order.
Article 6: Order Tracking
After shipping your order, you will receive a confirmation email containing a tracking number. You will be able to follow the delivery of your order via the carrier's website.
Article 7: Delivery Problems
If there is a problem during delivery (damaged package, lost package, late delivery, etc.), please contact us as soon as possible at the following address:
Email: jrbstudiobar.co@gmail.com
Telephone: +33 6 24 54 79 45
We are committed to doing what is necessary to resolve any problem related to the delivery of your order.
Article 8: Receipt of the Order
When receiving your order, it is important to check the condition of the products. In case of damage, we recommend that you refuse the package and notify us immediately. If you accept the package and later notice damage, please contact us as soon as possible so that we can find a solution.
Article 9: Returns Policy
For any information regarding product returns, please consult our Withdrawal and Returns Policy available on our website.
Article 10: Contact
If you have any questions regarding our Shipping Policy, please contact us:
Email: jrbstudiobar.co@gmail.com
Telephone: +33 6 24 54 79 45